The fastest way to get your tickets is to find your order confirmation email. You can also check your Eventyay account or the Eventyay app. If you still can’t find your tickets, contact the event organizer and ask them to resend your tickets.
Search for an email from [email protected]
Check your both your inbox and spam folder. The tickets and invoice are in sent in PDF. An sample email as below:
Check your Eventyay account
- Login to your account on eventyay.com
- Click ‘My Tickets’ under the control panel (tap on your profile icon on the top right)
- Click the event name
- Click ‘Download Tickets’ to view/download your tickets
- Download the Eventyay Attendee App
- Open the app on your device
- Login to your account…
Contact the event organizer
If you still can’t find your tickets, contact the event organizer and provide them your email and the name on your order. They can help you trace out the tickets and resend the confirmation email.