Support site for eventyay platform

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Where are my tickets?

The fastest way to get your tickets is to find your order confirmation email. You can also check your Eventyay account or the Eventyay app. If you still can’t find your tickets, contact the event organizer and ask them to resend your tickets.

Search for an email from # [email protected]

Check your both your inbox and spam folder. The tickets and invoice are in sent in PDF. An sample email as below:

Check your Eventyay account


Login to your account on

Click ‘My Tickets’ under the control panel (tap on your profile icon on the top right)

Overview page

This is what your ticket should look like: