How to cancel a ticket order?
To cancel an order, there are a few steps that you can follow.
Step 1: Log in
In the first step, you will need to log into
Eventyay using your
Step 2: Manage event
manage event, this can be found on the top of right hand corner by selecting the drop down menu.
Step 3: Event management
Then, choose the event where you have tickets needed to be cancelled, select
Step 4: Ticket cancellation
Event Dashboard, it will take you to your main
Event Managementpage, on the menu bar, choose
Step 5: Viewing orders
On the left hand side, select
orders, you can directly view all tickets ordered (completed orders).
Once you found the right ticket you want to cancel (you can also find ticket by typing an email address into the search box).
Then you can see there is an
X box right below the target ticket, if you have decided you want to cancel, click
The system will automatically ask you again if you want to delete the order, click
Repeat these steps if you want to cancel more tickets.