How to resend confirmation emails for your ticket orders?
In case your customers’ orders have been completed, yet they have not received a confirmation order. To resend confirmation emails, please follow these steps.
Step 1: Log in
In the first step, you will need to log into
Eventyay using your
Step 2: Manage event
manage event, this can be found on the top of right hand corner by selecting the drop down menu.
Step 3: Event management
Then, choose the event where you have tickets needed to be resent, select
Step 4: Ticket orders
Event Dashboard, it will take you to your main
Event Managementpage, on the menu bar, choose
This step will take you to the viewing orders page, on your left, select
tickets, it then will lead you to ticket orders page.
Step 5: Viewing orders
Then, on the left hand corner, choose
Orders, you will immediately see all successfully placed orders appeared. Once you have figured out the ticket for which you want to make a reconfirmation, please drag your mouse to the
resend order confirmation, click on it.
Step 5 to resend confirmation email for more tickets.