How to confirm pending orders?
Everytime an attendee places a ticket, that ticket will be accounted as
Therefore, tickets need to be confirmed before they can be accounted as sales. This will help organisers manage their sales and check if the payments have gone through or not. In order to confirm pending orders, please follow these steps:
Step 1: Log in
On Evenyay.com, log in using your
Step 2: Manage events
On the top right corner, select
Manage events and that will take you to the Manage Event main page.
Step 3: Event dashboard
Choose the event which you would like to confirm the order, select
Step 4: Tickets management
You are now on the Event Management main page.
tickets, this will allow you to view your
total orders and
total sales. As we can see, a placed ticket has been accounted under
PENDING. So we need to confirm that ticket onced payment is received.
To continue, select
placed, you will have the recorded
placed tickets which are still waiting to be confirmed.
Step 5: Confirm pending tickets
To confirm, select the tick
✔ symbol to confirm.
Then, you will be ask to re-confirm once more, click
Finally, you will be able to see the confirmed has now been recorded as